We work hard at what we do, but, like everyone else, we need a few terms and conditions to protect both ourselves and our clients.
Quotations and so on
All quotations exclude VAT and are valid for 60 days, and payment terms for work are 28 days unless agreed otherwise, after which late payment penalties and administration charges at our discretion will apply (see Payment section).
Assumptions have been made within quotations regarding your requirements. In the event that any of these assumptions are incorrect, or if the requirements of the project are changed while work is ongoing, we reserve the right to amend the quotation after consulting you.
We do not do on-spec work, so please do not ask for examples of what sites/projects might look like prior to commissioning us.
A 25% deposit for all website work and other significant projects will be required prior to any work commencing.
In the event that a project is delayed for more than 30 days due to factors within your control, we reserve the right to invoice for any work already carried out up to that point and for work to not continue until that invoice resulting is settled.
Artwork and design - print and web
While any material supplied to us for your projects will remain your copyright, run2 retains intellectual copyright for designs produced using this material, and will not supply raw artwork or source code / scripts to external bodies. This also applies to design proofs or site samples supplied prior to printing or in advance of a build, and will be enforced whenever breached.
For photography, images should be credited to Natasha Lyster or www.run2online.com where applicable. Images supplied are for business use only to promote the client. Images must not be copied, distributed or resold without written, signed permission from run2. Breaches of copyright will result in fines being levied on a per shot/per day basis at our discretion, and further action may be taken if child protection issues arise from unauthorised use.
Once jobs have been completed and invoices issued, accounts should be settled within 28 days. Failure to do so will result in a 10% per fortnight late payment penalty and administration fees at our discretion being charged; your website may also be temporarily suspended and/or deleted until the account has been settled. Payments should normally be made by BACS transfer - our bank details will be on your invoice.
For more information on our terms and conditions, please contact us.